Marty AI: Turning History into Help
Named as an act of reclamation for Van Buren County, Marty AI transforms a legacy of governance into a modern digital assistant, providing residents with 24/7 access to critical public information.
10,000 +
Questions Answered Yearly
800 +
Staff Hours Saved
250 kWh
Annual Digital Footprint
Repurposing History
Van Buren County faced a challenge common to many historic jurisdictions: a name inherited from a past that doesn’t always reflect modern values. Marty AI was conceived not just as a tool, but as an act of sovereign reclamation.
By naming the AI “Marty,” a friendly, approachable diminutive of Martin Van Buren, the county repurposed its administrative identity. It moved from a static, historical moniker to a dynamic, helpful digital personality that serves every resident equally.
Real-World Efficiency
Marty AI manages complex queries that previously required hours of phone calls and manual research, streamlining the resident experience across all county departments.
Legal & Public Safety
Finding victim support, court fine payment portals, and sheriff department records with instant precision.
Property & Zoning
Accessing vacant land policies, parcel maps, and registry requirements for developers and homeowners alike.
Government Transparency
Locating Board of Commissioner minutes, FOIA request forms, and county ordinances in seconds.
Resident Services
Quick links for dog licenses, veterans services, and community partners like Senior Services and the Health Dept.
Tested & Resilient
Marty AI isn’t just a chatbot; it’s a robust public service engine. Specifically tested against “tricky” edge-case questions and high-volume inquiry spikes, the system remains unbothered and accurate.
100%
Accuracy on Core Policy
0ms
Queue Wait Time
Spending Watts to Save Gallons
Every physical trip to a county building generates carbon. By resolving 10,000+ queries annually through a digital interface, Marty AI significantly reduces vehicle emissions across Van Buren County.
“The annual energy consumption of Marty AI is approximately 250 kWh—comparable to a single household dishwasher. This small digital footprint offsets thousands of gallons of gasoline.”
– DICE Sustainability Report
